Ottawa’s Premier Smart Security Service

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Simple. Safe. Secure.

Finding the right security system can be challenging. Colonnade Security Inc. helps make that process simple. We will find the right system that will create a safe environment and provides you with the security you need and expect. Our latest technology incorporates smart devices to ensure you have a truly integrated security system at your fingertips, providing wider access to your home or business.

About CSI Colonnade Security

Colonnade Security Inc. is locally owned and operated by Carl Waddell, one of the most respected alarm installation company owners in Eastern Ontario.

Invaluable experience and insight has been gained throughout a wide-reaching, challenging and educational field of service and product offerings throughout the past 35 years. During this time Carl Waddell has been part of or owned highly respected alarm system businesses in the greater Ottawa and surrounding area.

In 2006 Colonnade Security Inc. was launched and has experienced great success, with great appreciation for the loyalty of its customers and suppliers.

Colonnade Security Inc. is committed to your security peace of mind through exceptional customer service and top-quality equipment. We understand how important it is to offer only the best to you, your individual safety and security needs for home and business, large or small.

CSI Colonnade Security Inc. is an industry leader with a track record built on experience, reputation, and outstanding customer satisfaction.

Simple. Safe. Secure.

Security Solutions tailored to your needs.
As simple as One, Two, Smart.

Authorized Dealer

CSI | Secure One

Starting at $25.00* on a 12 month term, this is an excellent starter protection system for your home or business. We also offer financing packages with $99.00 down for 36, 48, 60 month terms.

Any of the CSI packages will help you protect and keep your home or business secure.

Standard Bell Canada or Rogers telephone lines required, VOIP not accepted.

CSI | Secure Two

Our CSI Secure Two package is the same as Secure One except it uses cellular communication — No phone lines required.

You can choose from $39.95 on a 12 month term or select a financed term for 36, 48 or 60 months.

CSI | Smart Security

This CSI Colonnade Security System is the most advanced protection system for your home or business.

Know if the door is locked, what time the system was armed and by who, and control your lights and temperature. With this CSI Interactive service you have a number of options to chose from.

The CSI Journal

Security Systems from Telco Companies – Part Five The Conclusion

When dealing with any company, you need to know that the security products and equipment they sell and install are of good quality.

March 11, 2023

Security Systems from Telco Companies – Part Four

When dealing with any company, you need to know that the security products and equipment they sell and install are of good quality.

February 13, 2023

Security Systems from Telco Companies – Part Three

When dealing with any company, you need to know that the security products and equipment they sell and install are of good quality.

January 28, 2023

Security Systems from Telco Companies – Part Two

When dealing with any company, you need to know that the security products and equipment they sell and install are of good quality.

January 14, 2023

Security Systems from Telco Companies

When dealing with any company, you need to know that the security products and equipment they sell and install are of good quality.

December 22, 2022

Smart Home Security Systems

We’re living in a technological revolution, in case there was any doubt—From the days of relying on corded phones on a wall, to the mobile cellular phone, to nano-sized supercomputers that fit in our pockets, capable of unfathomable and simultaneous functions.

December 1, 2021

Read what our
customers are saying

Testimonials

Carolyne B.

We have been working with Colonnade security for over ten years now. I first had them install a security system in our home to help protect my most important investment. Colonnade was wonderful, they came and installed our security system, answered all my questions and made sure I felt 100% comfortable. I have always felt super safe and secure having them monitor my home. I appreciated so much their wonderful support and customer service, that when I opened my first business I wanted to have them also protect my business. I now have my home and two business protected by Colonnade security and it has been my best decision yet. They are always there when I have questions, are very quick, courteous and provide top notch customer care. I am very lucky to have found such a wonderful company to work with! Thanks Colonnade security!

Mike B

Colonnade Security did some repair work on our system (originally installed by a different firm). They were prompt, friendly and professional in every regard with an attitude of doing just what was asked and required rather than trying to sell us additional services or equipment. We thoroughly recommend them.

Linda L.

Colonnade Security Inc has been providing our security services for several years now and we have been more than pleased with their services. Carl and his team have proven to be knowledgeable, responsive and accommodating. I highly recommend this company.

Paul S.

We have been customers of Colonnade Security for the past four years. During this time they have consistently provided us with excellent service. On one occasion a sump pump sensor was malfunctioning the day before we were to leave on vacation, Colonnade Security fixed the sensor for us within a few hours. They are prompt, professional and reliable and we would highly recommend them.

Judith C.

I've been with Colonnade Security Inc. for many years and I have NO complaints with the service at all. I would recommend them 100%.

Suzanne M

We have a fairly old, and very complex system and needed someone who understood what to do to recode it to make it serviceable. The crew from Colonnade spent a fair amount of time and were successful in putting it in working order. The only "charge" was our signing on to their monitoring, which was my intent anyway. Everyone else I contacted just wanted to sell us an entire new system. Also, I love working with a local company. I would recommend Colonnade to anyone asking for a recommendation.

Shiela W

CSI installed our security system 5 years ago and we were, and continue to be, very pleased with their reliable, prompt and professional service.

Peter L.

I have had CSI install a number of security systems for me. They are the only company I would ever use and trust. What separates them from the rest is the after sale customer service. They never have let me down. I highly recommend them.

David M.

We have been customers of Colonnade Security for years. We have always found them very reliable and professional. The last time we needed help with a battery pack that failed overnight they we here in less than a hour to repair once we called.

Jason Y.

Is great to work with. Fast service, easy to get in touch with.

Pam S.

Colonnade Security installed our home security system several years ago and we could not be more pleased with the service for both technical issues and monitoring. We have only had two reasons to call over the years and both times the matter was resolved promptly, within 24 hours, and entirely to our satisfaction. We would not hesitate to recommend them to family and friends.

Val B.

Colonnade Security is a great security company and we have always experienced fast response when required. We have used Colonnade security for the past few years and continue to be happy with their services that they provide. They have always been able to diagnose and Fx whatever security issue we may have with efficiency and professionalism.

Jak N.

Fantastic company to deal with. Personalized touch and always ready to help with any technical issue (quite rare in over 3 years of service). Coming from a larger home security company, this was a refreshing change as they make you feel like a valued customer and not just "another account". Highly recommended.

Richard L.

We have been long time customers of Colonnade Security. They have always provided timely and top notch service. Completely trustworthy company.

Dianne M.

I have been a client of Colonnade Security Inc. for 10 plus years. I have found this security company to be prompt if service was required....which has not been to often. This company is dependable and monitoring has not gone up for the 10 years I have been a customer at the current address.

John G.

"Colonnade Security has been monitoring both my home and business for the last 10 years. They stand out from their competitors because they are committed to customer satisfaction, reliable and quick to respond. With a system that is user-friendly I can rest assured that my home and business are safe and secure."

Trevor D.

We've used Colonnade Security for alarm monitoring at our o\ce, home, and cottage for over 10 years. Their service has been great. When they did the initial install of our systems, they were on time, clean, professional, and e\cient. We've also made several changes to our systems over the years and they have been prompt in attending to the requested changes. Whenever we've had any questions or additional requests, whether they were regarding a modification or documentation for our insurance, Colonnade has always been helpful and quick to get back to us. I would definitely recommend their services.

John M.

I have used Colonnade Security for both my business and my home for over 10 years. They are extremely professional, and very prompt when needed for service issues.

Andrea H.

I have used Colonnade Security as my home security service for 10 years. I am very happy with the service I've received from the team. Any requests for service have always been promptly dealt with. As well, I've even had them drop by my house to help with a setting I was unfamiliar with. I would definitely recommend them as a security service provider.

Adam S.

I am very impressed with the professionalism of this company. They are very knowledgeable, friendly and respond quickly when needed. I would highly recommend Colonnade Security.

Dave S.

We use Colonnade Security for our business and home. Very satisfied with the high level of personal service we receive from the the system installation, servicing and monitoring. They are always there to look after us. I highly recommend them to look after all your security needs.

Lou F.

We have been customers with Colonnade Security for over a decade and are very pleased with the service, the prompt reply to any questions or issue we have had (few) and also the call centre staff we have dealt with. Would recommend this business!

John M.

I have enjoyed many years of reliable service from this reliable, locally owned, family run company! The rare breakdown has been handled immediately. I have recommended them to others who have also been totally satisfied with their service. They have provided specialized protection to a valuable asset requiring protection. Monitoring is provided by local people, who are easy to understand and cheerful. Operational procedures provide a failsafe method of preventing false alarms requiring police response and subsequent charges.

Louise P.

The initial security design and ongoing monitoring of our home was handled by them. They are always reliable and available if questions or minor adjustments are needed. I highly recommend them as being a locally owned company, it gives me the peace of mind that I will be looked after by the most qualified technician.

Michael C.

We have been dealing with Colonnade Security Inc. for many years, and the service has been excellent. Whenever a technical problem may occur, their technician is on our site quickly, ensuring that our monitored security system is operational. We receive email notifications immediately whenever the alarm system has been activated, and the employees monitoring our system will contact us by phone as soon as the system indicates a possible forced entry. We are completely satis

Micheline M.

Excellent service for over 10 years-no problems in servicing or administration.

Ray E.

Colonnade Security catered a camera and alarm system exactly to my needs. The installation was professional, clean, and completed on time. They continue to monitor my property and the after sale service has been excellent! I would definitely recommend Colonnade Security for your business or personal security/CCTV needs.

Art L.

Our system was installed in 1987 when our house was built, some 32 years ago. We did update our system at the request of *** and all operating issues were dealt with in the most efficient, effective and speedy manner. Highly recommend Colonnade Security to anyone looking for a 1st rate alarm company.

John S.

I have been working with Colonnade for over 3 years now on a rather complex security system for our home. What sets them apart from the rest is customer care and attention to detail. In this day and age, it is remarkable to find a company that puts responsiveness, privacy, and quality at the front of all other objectives. BRAVO Colonnade!!!

Michael B.

Colonnade Security is as good as it gets when it comes to looking after your home or business (they secure both for me)! I've used their service since the '90's and they are always responsive and keep me up to date with the latest equipment when I need it. You couldn't ask for a better security provider and they're local to boot!

Nick H.

I have been using CSI security for almost 5 years now and I have nothing but positive things to say about them. They are always quick to answer the phone, and complete any requests I may have. *** and his team are very friendly and helpful, I would recommend them to any business looking for a great security company.

Roger D.

I have used Colonnade Security for my last two residences as well as my business, they are very thorough / installation is impeccable and service is personal and quick! I highly recommend this business!

Trevor M.

Colonnade Security & his team have provided outstanding service to all of our systems. The latest alarm is controlled by our cellular phones & is easy to control & check from anywhere in the world. We would highly recommend CSI for any of your alarm needs.

Richard W.

We use Colonnade security for all our home security needs. We have had nothing but great service. Quick response to any issues we have had ***'s the man!!

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CONTACT

Tel: 613.839.1274 inquiries@colonnadesecurity.com

Colonnade Security Inc.®
P.O. Box 72035
Ottawa ON K2K 2P4
Canada

CSI SERVICE HOURS

Tel: 613.839.1274 inquiries@colonnadesecurity.com

CSI Customer Service Hours

Monday to Friday 8 AM to 5 PM
Saturday – By Appointment.
Closed on Sundays

We are closed on Sundays and holidays, but emergency service is available 24/7.

GIVE CSI A TRY!

Switch your present monitoring service to CSI and SAVE. Receive THREE MONTHS FREE with the signing of a new CSI Twelve Month Agreement.

Sign a 36-month term agreement and receive $50.00 towards any additional upgrades, or use it towards your monitoring. Call now to learn more.

Tel: 613.839.1274 inquiries@colonnadesecurity.com

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is ULC Listed.

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Colonnade Security Inc.®

• CSI Secure One
• CSI Secure Two
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